Is there a difference in size between toddler sets and crib sets?
Actually, no there isn't a difference in size, but the toddler sets have a pillow sham and a flat sheet like adult bedding. Therefore, a toddler set could be used as crib bedding. However, the crib sets have a lot more pieces including the bed skirt, window valances, decorative pillow, diaper stacker and bumper pad, but do not have the flat sheet or sham. All crib sheets will fit a toddler bed, as well.
How do I pay for my purchase?
We offer two payment options. We accept payment via your PayPal account (preferred) or you may choose Google Checkout. Both methods are completely secure. However, Google Checkout takes 3 days to post payments to our bank account so please allow more time for payment processing and shipment.
Do you offer combined shipping discounts?
We have a few items that we combine the shipping cost, and we state the discount in the description. However, for the most part we do not offer any automatic shipping discount for combined purchases. However, if you should buy multiples of the same item / or item from the same supplier, and there is a substantial difference in the shipping amount paid
We will refund the difference. GUARANTEED!
Can I return my purchase?
In most cases you may return your item. The specifics for returning your purchase are listed on our terms page. However, please contact us first before returning as item to obtain an RMA.
All returns are for refund only. All return shipping costs are NON-REFUNDABLE, no matter the reason for return. Sorry.
All our products from JoJo Designs are not returnable, unless the wrong item was shipped by mistake or the item is defective. If the item is defective then it is under warranty and we will send a replacement. Also, if the item was damaged in shipping let us know immediately so that we can contact the shipping company. In that case we will send a replacement.
Are your stained glass lamps genuine Tiffany?
No! Our lamps are made in the style and method developed by Louis Comfort Tiffany, but are not original pieces and we do not advertise them to be originals.
Keep in mind with stained glass that the darker the colors of the shade the less light you will get. Stained glass lamps are usually designed to lend ambiance to a room rather then an abundance of light.
What is Minky fabric?
Many of our baby items are made of or trimmed with Minky fabric. Minky fabric is the newest in luxurious, silky soft microfiber fabric. It rivals cashmere in softness and resembles real mink in touch. The baby market has picked up on Minky fabric and fabricates everything from blankets, outfits, and robes to baby room accessories and toy. -- anything that should be -- or needs to be -- soft!!
When do you charge my Google account?
In order that we can order your item from our supplier / manufacturer we have to charge your account immediately so that we have funds to purchase your item. However, we always make sure the item is still available before charging your account.
Why are some of your window covering listed in different categories?
We try to list the window coverings in the categories that the matching items are also available in. For instance, the valances listed in the nursery categories are in that category because the only other items available in that particular pattern are only crib sets or other baby items.
What about sales tax? Some items have it and some don't, why is that?
We do not charge sales tax on most of our items. However, a couple of our suppliers charge tax on items purchased in the state they are located in. If you do not live in the state that the items are coming from but are charged sales tax on the item we will refund the tax amount. If you have more questions regarding this matter feel free to contact us and we will respond as quickly as possible.
I don't have a PayPal or Google account, may I pay with my credit card?
Yes, we accept credit cards. Send us an email stating that you wish to pay for an item with your credit card and we will send you a form to fill out with order and credit card information. Fill out the form and send it back to us and we will charge your credit card for your purchase.